IT Integration Experts

Your infrastructure,
fully under control.

Mash Depot delivers expert-led observability, automation, and network infrastructure services that eliminate blind spots, reduce toil, and make your IT stack genuinely reliable.

● Observability ● Automation ● Network Infrastructure
Trusted tooling partners
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Sound familiar?

The problems we solve every day

01
"We have monitoring tools. We just can't trust them."

Alert fatigue is real. When everything pages, nothing gets fixed. We design observability stacks that surface signal — not noise — so on-call engineers can act with confidence.

Observability Practice
02
"Our engineers spend half their time on manual work."

Repetitive provisioning, configuration drift, manual deployments — toil compounds over time. Our automation practice eliminates it systematically, giving your team hours back every week.

Automation Practice
03
"Our network is a black box no one understands."

Undocumented networks fail at the worst times. We audit, redesign, and modernize network infrastructure — then instrument it so you can see every packet, every path, every anomaly.

Network Infrastructure Practice
04
"We tried to fix this ourselves. It didn't stick."

In-house efforts stall when priorities shift. We act as a dedicated partner — not a project team that disappears after go-live — with ongoing improvement built into every engagement.

Managed Partner Model
05
"We have too many tools and no single source of truth."

Fragmented tooling creates gaps. We consolidate and integrate your stack into a coherent architecture that gives every team — ops, dev, security — a unified view of what's happening.

Integration Architecture
06
"We don't know what to buy or who to trust."

Vendor salespeople have agendas. Our vendor-neutral approach means we recommend the right tool for your environment — not the one with the highest margin for us.

Vendor-Neutral Advisory
70%
Avg. alert noise reduction
Typical result after Mash Depot observability redesign
15hrs
Engineer toil saved per week
Average weekly hours recovered through automation
50+
Integrations delivered
Across observability, automation & network practices
24/7
Support availability
On-call support for every managed engagement
Our practice areas

Three practices. One integrated partner.

Whether you need one practice or all three, we bring the same depth, the same vendor-neutral approach, and the same hands-on delivery model.

Observability Practice

See your entire stack. Trust what you see.

Most teams have monitoring. Few have observability. The difference is whether you can answer "why is this broken?" in minutes — not hours. We design observability architectures that give your team real answers in real time, from every layer of the stack.

  • End-to-end telemetry from infrastructure to application to business KPIs
  • Alert policies designed to eliminate noise and surface actionable signals
  • Reference architectures your team owns and can evolve without us
  • Correlation across logs, metrics, traces — a unified, queryable data layer
  • ITSM integration — incidents, escalations, and on-call routing fully automated
Observability Reference Stack
Sources — Apps, infra, cloud, third-party APIs
Collection — OTel agents, exporters, log shippers
Storage — Time-series DB, log index, trace backend
Visualization — Dashboards, alerts, on-call, ITSM
OpenTelemetryPrometheusGrafanaDatadogElasticPagerDutyServiceNowSplunkNew Relic
Observability Assessments

Current state audit of your monitoring landscape — tooling gaps, signal quality, alert efficacy — with a prioritized roadmap.

Reference Architectures

Battle-tested blueprints for your full telemetry pipeline — documented, version-controlled, and owned by your team.

Custom Integrations

Connect every data source — cloud, on-prem, containerized, legacy — into a single coherent observability platform.

Dashboard & UX Design

Dashboards built for clarity under pressure — the right signal to the right team at the right time.

ITSM / ITOA Integration

Connect alerts to ServiceNow, Jira, and PagerDuty with intelligent routing, deduplication, and auto-remediation triggers.

Managed Observability

Ongoing management, tuning, and improvement of your stack — SLA-backed, 24/7, with quarterly architecture reviews.

Automation Practice

Kill toil. Scale without hiring.

Manual processes don't scale. Every repetitive task your team performs today is an accident waiting to happen — and an engineer hour that could go toward building instead of operating. We systematically eliminate toil through robust, documented automation your team can own.

  • Toil audit — catalogue every manual process, quantify engineer hours
  • IaC pipelines — Terraform, Pulumi, CDK for consistent provisioning
  • CI/CD pipeline engineering with automated testing and progressive delivery
  • Event-driven auto-remediation — fix issues before engineers are paged
  • GitOps workflows for Kubernetes — ArgoCD, FluxCD, Helm lifecycle management
How We Deliver Automation
01
Discovery & toil mapping
We catalogue manual processes, estimate engineer time cost, and prioritize automation candidates by ROI.
Workshops · Process mining
02
Architecture & tooling design
We design your pipeline architecture — IaC, CI/CD, event triggers — vendor-neutral and GitOps-ready.
Terraform · Ansible · Pulumi
03
Build, test & deploy
Full implementation with test coverage, staged rollouts, and rollback capabilities built in from day one.
GitHub Actions · Jenkins · ArgoCD
04
Handoff & enablement
Your team gets full ownership — documented, trained, and supported — not a black box they can't maintain.
Runbooks · Training · Ongoing support
Infrastructure as Code

Terraform, Pulumi, and CDK implementations that provision, update, and destroy infrastructure consistently across every environment.

CI/CD Pipeline Engineering

End-to-end delivery pipelines with automated testing, security scanning, and progressive deployment — commit to production, safely.

Configuration Management

Ansible, Chef, and Puppet implementations that enforce consistent configuration at scale — no more drift across your fleet.

Event-Driven Automation

Trigger-based automation that responds to alerts and events in real time — auto-remediation before engineers are even paged.

Container & GitOps

GitOps workflows, Helm chart management, and operator patterns that automate the full lifecycle of containerized workloads.

Security & Compliance Automation

Policy-as-code, automated compliance scanning, and remediation pipelines that keep environments audit-ready without manual effort.

Toolchain
TerraformPulumiAnsibleGitHub ActionsJenkinsArgoCDFluxCDHelmKubernetesAWS CDKCrossplaneChefPuppetOPA/RegoVault
Network Infrastructure Practice

Networks that are fast, visible, and secure.

Modern distributed systems demand network infrastructure designed for the way you actually work — cloud-connected, branch-aware, zero-trust from the inside out. We architect, deploy, and manage networks that give your applications room to scale and your team the visibility to trust what's running.

  • End-to-end network architecture — campus, branch, data center, cloud
  • Next-gen firewall deployment — Palo Alto, Fortinet, Cisco — policy-first
  • SD-WAN implementation for intelligent, cost-effective branch connectivity
  • Network automation — NetDevOps pipelines with NAPALM, Nornir, NetBox
  • Network observability — flow data, SNMP, streaming telemetry into your stack
Network Reference Design
☁️
Cloud WAN
🔒
Edge FW / SD-WAN
⚖️
Load Balancer
↓ core routing ↓
🏢
Data Center
🌿
Branch / Campus
📡
Wireless / IoT
↓ visibility layer ↓
🔍
Network Obs.
🛡️
Zero Trust
NetDevOps
Cisco MerakiPalo AltoFortinetJuniperAristaAWS VPCAzure vNetNetBox
Network Architecture & Design

Vendor-neutral network designs from campus LAN/WAN to hybrid-cloud fabric — built for performance, resilience, and growth.

Firewall & Security Perimeter

NGFW deployment across Palo Alto, Fortinet, and Cisco — policy design, micro-segmentation, and threat prevention for your environment.

SD-WAN & WAN Optimization

Application-aware SD-WAN that routes traffic intelligently, improves branch performance, and reduces expensive MPLS dependence.

Wireless & Campus Networking

Meraki and Aruba deployments, campus modernization — from RF planning to full stack implementation.

Network Automation / NetDevOps

Bring DevOps practices to your network — Python automation, NAPALM, and Nornir for config management and change control at scale.

Network Observability

Integrate flow data, SNMP, and streaming telemetry into your observability stack for wire-to-application visibility.

Toolchain
CiscoPalo AltoFortinetJuniperAristaArubaAWS VPC/TGWAzure vNetNetBoxNautobotNetmikoNAPALMNornirSolarWindsPRTG
Our process

How every engagement runs

Consistent methodology. No surprises. We follow the same proven process on every project — from a 2-week assessment to a multi-year managed partnership.

01
Discovery

We start with listening. Workshops with your team to understand your environment, pain points, goals, and constraints — before writing a single line of config.

1–3 days
02
Architecture

We design your target state — reference architecture, tooling recommendations, phased roadmap, and success criteria — and walk you through it before we build.

1–2 weeks
03
Build & Deliver

We implement iteratively — delivering working outcomes in stages, not a big bang. Your team is involved throughout so they understand everything we build.

2–8 weeks
04
Enablement

Handoff is a first-class deliverable. Documentation, training, runbooks, and post-launch support — we make sure your team can operate what we've built.

Ongoing
Why Mash Depot

Not a vendor. Not a body shop. A real partner.

Most consulting looks the same: a proposal, a project, a PowerPoint, a goodbye. We do it differently — embedding as a genuine extension of your team with a stake in your outcomes.

Vendor-neutral by design

We work across all major platforms and recommend tools based on fit — not relationships or margins.

Practitioners, not presenters

Our team builds and operates the systems we design. You get engineers, not account managers.

Documentation as a deliverable

Every engagement produces living documentation — architecture records, runbooks, decision logs — that your team actually uses.

Results on a timeline

We set clear milestones and deliver to them. No scope creep, no ambiguous commitments, no surprises on invoices.

What you need
Other consultants
Mash Depot
Vendor-neutral advice
Sometimes
Always ✓
All three practices in one team
Rarely
Yes ✓
Team enablement & handoff
Optional extra
Always ✓
Living documentation
Rare
Standard ✓
24/7 support availability
SLA add-on
Included ✓
Outcomes-based engagement
T&M billing
Yes ✓
NetDevOps / automation overlap
Separate teams
Integrated ✓
Service packages

Start fast, scale to fit

Every engagement starts with a conversation. Pre-defined packages give you a clear starting point — all are customizable to your environment, budget, and goals.

Starter · 2–3 weeks
Assess & Plan
Understand your current state. Get a clear roadmap.
  • Current state audit across chosen practice(s)
  • Gap analysis and vendor-neutral recommendations
  • Reference architecture document
  • Prioritized implementation roadmap
  • Executive readout & team debrief
Request a quote
Most popular · 4–10 weeks
Integrate & Build
Design, implement, enable. Done right.
  • Everything in Assess & Plan
  • Full implementation across chosen scope
  • Custom dashboards, pipelines, or network design
  • ITSM / workflow integration
  • Team enablement sessions & runbook delivery
  • 30-day post-launch support included
Request a quote
Enterprise · Ongoing
Managed Partner
A dedicated team. Continuously improving.
  • Everything in Integrate & Build
  • Dedicated integration engineer on your account
  • Continuous improvement program
  • SLA-backed 24/7 on-call support
  • Quarterly architecture reviews
  • Multi-vendor license advisory & renewal management
Contact us

All packages available across Observability, Automation, and Network Infrastructure — or any combination of all three.

Common questions

Everything you want to know before buying

Are you vendor-neutral, or do you push specific products?+

Genuinely vendor-neutral. We don't have referral agreements or preferred-vendor margins that influence what we recommend. If the best tool for your environment is one we've never worked with before, we'll say so — and we'll learn it.

What size of company do you typically work with?+

We work with everyone from fast-growing startups building their first real infrastructure to large enterprises modernizing legacy stacks. What matters more than size is whether your team is ready to invest in doing this properly — not just buying tooling and hoping it works.

Do you only do one-time projects, or can we keep you engaged?+

Both. Some customers engage us for a scoped assessment or implementation and take it from there. Others keep us on as a Managed Partner — a continuous relationship where we handle tuning, improvements, and ongoing support. We're flexible.

What happens after the engagement ends?+

Handoff is a first-class deliverable for us. Every engagement closes with complete documentation, runbooks, and enablement sessions so your team can operate what we've built. We don't create dependency by design. That said, most customers choose to stay engaged through our Managed Partner model.

Can you work across all three practices in a single engagement?+

Yes — and this is one of our strengths. Observability, automation, and network infrastructure overlap significantly. Having one team that understands all three means you get integrated solutions instead of siloed point projects that don't talk to each other.

How long does a typical engagement take?+

It depends on scope. An assessment takes 2–3 weeks. A full integration implementation runs 4–10 weeks. Managed Partner engagements are ongoing. We always agree on clear timelines and milestones upfront — no open-ended T&M billing that goes on forever.

Do you offer training and knowledge transfer?+

Yes. Team enablement is included in every Integrate & Build and Managed Partner engagement. We also offer standalone Virtual Venue Workshops — immersive, hands-on training sessions on specific tooling delivered digitally or on-site.

What does the first conversation look like?+

A 45-minute call with no sales pressure. We ask questions about your current environment and biggest frustrations, explain how we approach your type of problem, and tell you honestly whether we think we can help. If we're not the right fit, we'll say so.

Get in touch

Let's talk about your environment.

No pitch decks. No generic demos. Just an honest conversation about what's broken, what you need, and whether we're the right team to help you fix it.

services@mashdepot.com
Request a free demo
45-minute call with one of our practice leads. We'll look at your environment and tell you exactly how we'd approach it.
Get a scoping estimate
Tell us what you're trying to solve and we'll come back with a realistic scope, timeline, and ballpark investment.
Workshop inquiry
Looking to upskill your team? Ask about our Virtual Venue Workshops on observability, automation, or network tooling.
Partnership inquiry
Are you a reseller or technology partner? We work with a select group of channel partners — reach out to explore the model.
Observability consultation

Start with a 45-minute observability deep-dive. We'll review your current monitoring, identify gaps, and outline an architecture approach — at no cost.

Request observability consult →
Automation assessment

Let us map your manual processes and quantify the engineering hours you're losing to toil every week. We'll show you exactly where automation pays off first.

Request automation assessment →
Network infrastructure audit

A structured review of your network architecture, security posture, and observability coverage — with a prioritized list of improvements and a realistic path to get there.

Request network audit →
Start here

Stop firefighting.
Start building.

Book a free demo with one of our practice leads. No slide decks — just a real conversation about your infrastructure and how we can help.